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Chatbot api for website7/2/2023 Along with these links, the chatbot also sends a campus walkthrough video to the lead. For the selected courses, the chatbot sends website links where the students can learn more about the course. From the given options, students select the courses they’re interested in. Once these details are captured, the chatbot sends a list of courses that are available. Through the chatbot (by integrating the Create a Lead API), we’ll capture the student’s phone numbers, names and email addresses, and use these details to create a new lead in our LeadSquared account. In this article, we’ve covered a scenario where new leads interact with the chatbot on an education portal/website. While you can create chat flows to cover multiple use cases, in this article, we’re looking at how you can create a flow for education institutes to display their courses and other offerings to potential students on their website/portal.Įxample Use Case – Student Assistant Chat Flow To enable it on your account, contact your account manager, or write to You might come across a few terms for the first time in LeadSquared, so it’s important to familiarize yourself with the Glossary list for the Chatbot. You must install the Chatbot connector.You can use this article as a reference to build your Chatbot integration with WhatsApp. The steps to integrate the Chatbot with WhatsApp are also similar (unless stated otherwise). To set up your WhatsApp bot in the fastest way possible, choose 360Dialog as your WhatsApp provider (doing this also allows you to create WhatsApp message templates that can be used for broadcast messages directly from the Engati portal).Note: This article helps you create a chatbot flow that can be integrated with a website. Now you’d want to choose your provider from the drop-down menu. In the Engati portal, navigate to the Deploy tab and select WhatsApp. Step 3: Setup and connect your WhatsApp Business account on Engati WhatsApp will call this number up to confirm and activate it for your WhatsApp Business Account, so you need to make sure that the number can receive calls from the USA.You also need to register a phone number as your WhatsApp Business phone number .To receive WhatsApp bot API access, you’ll also need a verified business on Facebook.WhatsApp grants access to these APIs themselves through their partners. First, you need to have access to WhatsApp Business API.Step 2: Pre-requisites for deploying chatbots on WhatsApp We have ready-to-implement chatbots available for all industries & use cases - which reduces your go-to-market time. We can help you get your bot up & running and start delighting your customers much faster than if you chose to code it yourself. After all, why would you make the effort to painstakingly code a chatbot when you can build your WhatsApp chatbot visually? Use a powerful, no-code chatbot platform (hint, this is the better choice)īuilding it with a no-code chatbot platform like Engati is the wiser choice.When it comes to creating a chatbot, you’ve got two choices. Here are the steps to build WhatsApp chatbot in 2023: Step 1: Picking the right platform So, if you’re interested in having satisfied customers and protecting your carts from abandonment, you should create WhatsApp chatbot for your business. 53% of online shoppers abandon their carts for lack of instant answers. If you’re into eCommerce or retail, that puts you in a more challenging position. This means that more often than not, they won’t get an answer when they want it. Your customers will have to wait for you to get around to answering their questions. However, even if you have a limited customer base, there is still one major problem with manually answering every question - the lack of speed. But as your business grows, that will become harder. If you have a very small clientele, you might be able to survive by manually responding to each message. WhatsApp business chatbots run over the WhatsApp Business API to intelligently engage with your customers, employees, students, and other types of users, without any need for human intervention. You can use them to answer customer questions about your products and services, share content, drive sales, and send notifications regarding orders, payments, shipping, etc. Engati's WhatsApp chatbots use AI and our proprietary NLP (Natural Language Processing) engine to intelligently interact with your customers.
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